It’s that time again where we celebrate our employee’s success in achieving the set group target aimed towards customer satisfaction.
As a company value, we strive to prioritise the upkeep of 5-star service to everyone who approaches us. Every day our admin and advisor staff work to maintain this standard to give nothing but the best for our customers. This is the reason we see many familiar faces when customers come back to us for remortgages or additional properties.
This dedication and high standard of company values upheld on a day-to-day basis led to the decision from our directors that a KFC Friday was well deserved for all the team – with nothing on the menu off-limits.
It is days like these where we take a step back to appreciate all our hard-working employees, all the way from the marketing department and admin staff in the back of our offices to our customer-facing staff including the case handlers and advisors – there is no part of the team we could do this without.
Without each department bringing their strengths to the team and making the company what it is today, we wouldn’t be receiving the brilliant reviews which we receive on a day-to-day basis.
“From the first call Leo’s service was exceptional. The service has been one of the best I have received and I would always go back for in future years. Thank you, your friendly professional approach helped massively.” – Christina Stavers.
It is because of these reviews that we are still ongoing as we are often told that new customers come to us based on previous reviews that they have seen. Because of this, we would also like to thank our amazing customers for their loyalty and kindness.
If you would like to see of our customer reviews, please check out our customer reviews page.
When it comes to our customers, we take pleasure in being a part of your journey of finding your dream home. If you need some 5-star Mortgage Advice in Derby, feel free to contact us and we’ll see how we can help you too!