Earlier on in the week, we welcomed our newest member, Joe Dewsbury, to our Mortgage Advisor team.
Joe was introduced to the company by his father Wayne, who is also one of our leading Advisors with 36 years of legal experience behind him – you may recognise him from one of our social media posts or have interacted with him when popping into our office.
Prior to starting with us, Joe worked at a high street bank for 3 years but has already shown in the few days he has been with us a keen interest to dive headfirst and take on the exciting challenges of the company.
After spending a vast amount of time being mentored by our very own Matt Collinson, shown the ins and outs of each department, and been told where the good coffee is – we hope you’ll have a great connection with Joe, just like our customers have had with Wayne.
Another month has come to an end and it seems another milestone has been hit – our employees have been hard at work by keeping up their fantastic work ethic and it’s paid off!
By sticking to our five core company values each of our employees have shown amazing 5 – Star service, from their open and honest advice to their positive and responsive attitude, it has paid off and shown on our customer reviews that a caring attitude goes a long way.
We would be nothing without all who interact us – from our generous customers who go out of their way to give us amazing reviews and much appreciated constructive criticism, to our hard-working employees who don’t offer anything but their best every day.
“From the first call Leo’s service was exceptional. The service has been one of the best I have received and I would always go back for in future years. Thank you, your friendly professional approach helped massively” – Christina S
“Excellent service from start to finish. I dealt with Leo and Rachael who were great.” – Lewis
Today, the team at Derbymoneyman wore pink to raise awareness for Breast Cancer’s ‘Wear It Pink’ campaign – one of the biggest fundraising events within the UK. So, we joined in with the many thousands who are taking part nationwide by dressing up in the pinkest items we could find in our wardrobes.
With an overall total of £33 million raised to date, we wanted to make sure that we did our part and put in our contribution to raise that number even higher!
This year, each of our employees paid £2 to spend the day bringing colour into the office and for the ones who didn’t were sent to our ‘Glitter Station’. Alongside the fashion fund-raising, we also made sure to utilize the resource packs that Breast Cancer Now provide on their website and held a Big Pink Quiz of our own.
Further donations were also given by putting forward some spare change and choosing from a selection of snacks generously brought in by members of the office.
But we thought why stop there? We also gave our employees the chance to enter a raffle where they had the opportunity to win one of our various prizes including plants, sweets and extra little treats.
With the day not being over yet we’re keeping up the fun-filled atmosphere to gather even more funds to support this great cause before the day comes to an end – we thought we’d take a minute to show you some photos of our fabulous employees who took part and show off their pink-inspired styles.
It’s that time again where we celebrate our employee’s success in achieving the set group target aimed towards customer satisfaction.
As a company value, we strive to prioritise the upkeep of 5-star service to everyone who approaches us. Every day our admin and advisor staff work to maintain this standard to give nothing but the best for our customers. This is the reason we see many familiar faces when customers come back to us for remortgages or additional properties.
This dedication and high standard of company values upheld on a day-to-day basis led to the decision from our directors that a KFC Friday was well deserved for all the team – with nothing on the menu off-limits.
It is days like these where we take a step back to appreciate all our hard-working employees, all the way from the marketing department and admin staff in the back of our offices to our customer-facing staff including the case handlers and advisors – there is no part of the team we could do this without.
Without each department bringing their strengths to the team and making the company what it is today, we wouldn’t be receiving the brilliant reviews which we receive on a day-to-day basis.
“From the first call Leo’s service was exceptional. The service has been one of the best I have received and I would always go back for in future years. Thank you, your friendly professional approach helped massively.” – Christina Stavers.
It is because of these reviews that we are still ongoing as we are often told that new customers come to us based on previous reviews that they have seen. Because of this, we would also like to thank our amazing customers for their loyalty and kindness.
If you would like to see of our customer reviews, please check out our customer reviews page.
When it comes to our customers, we take pleasure in being a part of your journey of finding your dream home. If you need some 5-star Mortgage Advice in Derby, feel free to contact us and we’ll see how we can help you too!
On Friday 27th September 2019, we came together for a Macmillan Coffee Morning, an event where people are encouraged to chat over a brew in order to raise money for cancer support. We’ve made sure to consistently take part in these through past years, as we hold Macmillan close to our hearts.
This year, it has been one of our best turnouts ones yet, with some delicious treats brought into our work by our fantastic staff. These included:
All of these were soon consumed and contributions were gathered from both our staff and our building neighbours.
We are delighted to see everyone who baked, donated, tasted and overall had a terrific time during our coffee morning. Bring on next year!
There’s nothing like a bit of friendly competition. That’s why we have set up our employee appreciation scheme for our employees. Each month, our ‘fist bump’ system lets our employees be rewarded through individual nominations for maintaining the company’s core values and keeping the work environment a positive place for all.
This month the employees with the top scores are as follows:
– Based within our marketing department.
Despite being overrun with IT issues, ‘Mikey’ always finds a solution. Whilst juggling the daily tasks of the marketing department, fixing the office equipment, and at the same time finishing up his own qualification in Level 3 Digital Marketing – He has also managed to make time to mentor our two most recent apprentice’s.
Great job Mikey!
– One of our Mortgage Advisors.
Nathan has been keeping a keen eye on the company’s incoming cases, helping to deal with all customer queries and making sure people can get their last-minute appointments. Because of his hard work and caring service, Nathan has received great outcomes and responses from all customers he has interacted with – making him one of this month’s top-ranking 5-star service employees.
Keep doing us proud Nathan!
– One of our Mortgage Advisors.
Amazing feedback has been received about Annie from both staff and customers – highlighting her versatility in all the office’s departments. With tasks coming in from all directions, from rapid response rates to taking on many cases to make sure customers mortgage applications run smoothly, Annie has used this opportunity to shine.
Stay shining Annie!
Kayleigh Steward has received 26 reviews – Well done Kayleigh!